Help & FAQs

Fitmarts is your go-to destination for curated, high-quality fitness and wellness products at good prices. We’re committed to providing products that help you elevate your lifestyle and achieve your goals.

Fitmarts is an online store, and we ship to customers worldwide.

Orders are typically processed within 48 hours and shipped via our shipping partners. Delivery times vary depending on your location. Can take between 7 to 14 days.

Yes! We offer free shipping on certain orders based on price and/or promotion.

Once your order ships, you’ll receive a confirmation email with tracking details. You can use this link to track your package at any time.

We accept returns within 30 days of delivery for unused and unopened items in their original packaging. For more details, check out our Returns Policy page.

Contact us at support@fitmarts.com with your order number and reason for return. We’ll guide you through the process.

Yes, refunds will be issued once the returned items are inspected and approved. Refunds are processed to the original payment method within 5-7 business days and based on your merchant processing time.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods supported by Shopify.

Absolutely! Fitmarts uses Shopify’s secure
payment gateway and SSL encryption to ensure your payment information is
protected.

Yes! If an item is sold out, you can sign up for email notifications to be alerted when it’s back in stock.

Each product page includes detailed descriptions, sizing information, and customer reviews to help you choose the best option for your needs. If you have specific questions, feel free to reach out to us.

You can reach our customer support team at support@fitmarts.com or through our Contact Us page. We aim to respond to all inquiries within 24-48 hours.

Yes! Follow us on Instagram, Facebook, Twitter for updates, new product launches, and exclusive offers.